Privacy Policy

Last updated: 10 August 2026

The Choir (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.thechoiruk.com, contact us, enquire about joining The Choir, register for our programmes, book a Discovery Call, or otherwise interact with us.

We handle your personal information responsibly and in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Choir is responsible for the personal information we collect and use through this website and in connection with our services.

If you have any questions about this Privacy Policy or how we use your personal information, please contact us at:

info@thechoiruk.com

2. Information We Collect

Depending on how you interact with us, we may collect some or all of the following information:

Your name
Email address
Telephone number
Information you provide when contacting us
Information you provide when enquiring about joining The Choir
Information about your singing experience, interests and preferences
Information you provide when registering to join The Choir
Information relating to Discovery Calls and other appointments
Information relating to your participation in choir activities
Payment and transaction information where applicable
Photographs, videos or recordings taken during choir activities, performances or events
Information contained in communications between you and The Choir
Technical information about your use of our website, including IP address, browser type, device information and information collected through cookies and similar technologies

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Collect Your Information

We may collect personal information:

When you visit our website
When you complete a form on our website
When you contact us by email or telephone
When you register to join The Choir
When you book or request a Discovery Call
When you attend rehearsals, performances, events or other choir activities
When you communicate with us through social media
Through cookies and similar technologies when you use our website
Through third-party services used to provide our website, registration, booking or other services

Our website is hosted using Wix. We may also use third-party services, including Tally, to collect information submitted through registration or enquiry forms.

4. How We Use Your Information

We may use your personal information to:

Respond to enquiries and requests
Arrange and conduct Discovery Calls
Provide information about The Choir
Process registrations and applications to join
Manage your participation in choir programmes and activities
Communicate with you about rehearsals, events and performances
Provide information about our services and programmes
Process payments where applicable
Maintain appropriate administrative records
Improve our website, services and communications
Manage our relationship with you
Protect the security of our website, systems and services
Comply with legal and regulatory obligations
Send relevant marketing communications where we are legally permitted to do so

We will only use your personal information for purposes that are compatible with those described in this Privacy Policy, unless we have a lawful basis to use it for another purpose.

5. Our Lawful Bases for Processing Your Information

UK data protection law requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on the following lawful bases:

Consent

Where you have given us permission to use your information for a specific purpose, such as receiving certain marketing communications.

You can withdraw your consent at any time.

Contract

Where processing your information is necessary to provide a service to you, manage your registration or participation in The Choir, or take steps at your request before entering into an agreement.

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

This may include responding to enquiries, managing relationships with members and prospective members, improving our services, administering our website and protecting our business.

Legal Obligation

Where processing your information is necessary for us to comply with a legal or regulatory obligation.

6. Marketing Communications

We may contact you with information about The Choir, including news, events, programmes, performances and other opportunities that may be relevant to you.

Where required by law, we will only send electronic marketing communications where you have provided appropriate consent or where another lawful basis applies.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us at info@thechoiruk.com.

7. Who We Share Your Information With

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers where this is necessary to operate our website, manage our business or provide services to you.

These may include:

Wix, which provides our website hosting and related website services
Tally, where used to collect registration or enquiry information
Email and communication service providers
Booking and scheduling providers
Payment providers
IT, website and technical service providers
Professional advisers where necessary
Legal, regulatory or law-enforcement authorities where we are legally required to do so

Where third-party providers process personal information on our behalf, we take reasonable steps to ensure that your information is handled securely and in accordance with applicable data protection law.

8. Cookies

Our website uses cookies and similar technologies.

Cookies are small files stored on your device that allow websites to function properly, remember preferences, understand how visitors use the website and improve the user experience.

Because our website is hosted by Wix, Wix and its service providers may use cookies and similar technologies.

We may also use analytics and other website technologies depending on how our website is configured.

Where required by law, we will ask for your consent before using non-essential cookies.

You can control or disable cookies through your browser settings and, where available, through our website's cookie settings.

9. Photographs, Video and Audio Recordings

As a choir, photographs, video and audio recordings may sometimes be taken during rehearsals, performances, events and other activities.

Where identifiable photographs, videos or recordings are intended for promotional purposes, we will obtain appropriate consent or rely on another lawful basis where required.

If you have concerns about a photograph, video or recording in which you appear, please contact us at info@thechoiruk.com.

10. How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting or reporting requirements.

The length of time we retain information depends on the type of information and why we need it.

For example:

Enquiry information may be retained for as long as necessary to deal with your enquiry and for a reasonable period afterwards.
Registration and participation information may be retained for as long as you participate in The Choir and for an appropriate period afterwards.
Financial and transaction records may be retained for as long as required by applicable legal and accounting requirements.
Marketing information may be retained until you unsubscribe or it is otherwise no longer required.

When information is no longer required, we will securely delete it or anonymise it where appropriate.

11. Your Rights

Under UK data protection law, you may have the following rights:

The right to be informed about how your personal information is used
The right of access to the personal information we hold about you
The right to rectification of inaccurate or incomplete information
The right to erasure of your personal information in certain circumstances
The right to restrict processing of your information in certain circumstances
The right to object to certain processing, including processing based on legitimate interests and certain forms of direct marketing
The right to data portability in certain circumstances
The right to withdraw consent where we rely on consent as our lawful basis

These rights are subject to certain conditions and exemptions under data protection law.

If you would like to exercise any of your rights, please contact:

info@thechoiruk.com

We may need to verify your identity before responding to your request.

12. Withdrawing Consent

Where we process your personal information based on your consent, you can withdraw that consent at any time.

Withdrawing consent will not affect the lawfulness of any processing that took place before you withdrew your consent.

To withdraw consent, please contact info@thechoiruk.com or use the unsubscribe option provided in any marketing communication.

13. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect your personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

14. International Transfers

Some of the third-party service providers we use may process personal information outside the United Kingdom.

Where your personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection under applicable data protection law.

This may include relying on an adequacy decision, appropriate safeguards or another lawful transfer mechanism.

15. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of websites that we do not operate.

We recommend that you read the privacy policy of any third-party website you visit.

16. Children

Our website and services are not generally directed at children.

Where we knowingly collect personal information relating to children in connection with choir activities or services, we will take appropriate steps to ensure that the information is handled lawfully and appropriately.

Where required, we may seek consent from a parent or guardian.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, the way we use personal information, or changes in applicable law.

The latest version will always be published on our website.

Last updated: 10 August 2026

18. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to resolve your concern.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Further information about making a complaint can be found on the ICO's website.

19. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

The Choir
Email: info@thechoiruk.com
Website: www.thechoiruk.com